privacy policy

Last updated: Sep 15, 2026

COBRASMM PRIVACY POLICY

Last Updated: September 2026

Welcome to CobraSMM. Your privacy is important to us. This Privacy Policy explains how CobraSMM may collect, use, store, and protect information when you access or use our website, services, API, reseller panel, and related features.

By using CobraSMM, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE MAY COLLECT

Depending on how you use CobraSMM, we may collect information such as:

Name or username
Email address
Account login information
Contact information provided to customer support
Order and service information
Payment and transaction information
IP address and basic technical information
Browser and device information
Website usage information
Information submitted through support tickets or other communication channels

We only seek information that is reasonably necessary to operate our services, process orders, provide support, maintain security, and improve our website.

2. ACCOUNT INFORMATION

When you create a CobraSMM account, certain information may be required to create and maintain your account.

You are responsible for providing accurate information and keeping your account credentials confidential.

CobraSMM will not intentionally ask you to provide your password through unofficial communication channels.

3. ORDER INFORMATION

When you place an order through CobraSMM, information related to that order may be stored for operational and customer-support purposes.

This may include:

Order ID
Selected service
Quantity
Submitted link or username
Order status
Order date and time
Account or balance information associated with the order

This information may be required to process orders, investigate issues, provide support, and maintain accurate service records.

4. PAYMENT INFORMATION

Payments may be processed through third-party payment providers.

Depending on the payment method used, payment providers may process payment-related information according to their own privacy policies and terms.

CobraSMM does not need to store complete payment-card information when such information is processed directly by an external payment provider.

For payment-related issues, we may retain transaction references or other information necessary to verify and reconcile payments.

5. HOW WE USE INFORMATION

Information collected by CobraSMM may be used to:

Create and manage user accounts
Process and manage orders
Provide requested services
Process and verify payments
Respond to customer support requests
Send important service-related notifications
Detect suspicious or fraudulent activity
Protect the security of our website
Maintain and improve website performance
Troubleshoot technical problems
Comply with applicable legal obligations

We do not use personal information for purposes unrelated to the operation of our services unless permitted or required by applicable law.

6. COOKIES

CobraSMM may use cookies or similar technologies to provide essential website functionality and improve the user experience.

Cookies may be used to:

Keep users logged in
Remember certain preferences
Maintain session information
Improve website performance
Understand general website usage

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. LOG DATA

Our website or hosting infrastructure may automatically collect certain technical information when you visit or use CobraSMM.

This may include:

IP address
Browser type
Device type
Operating system
Referring page
Pages visited
Date and time of access
Basic technical and diagnostic information

This information may be used for security, troubleshooting, analytics, and website optimization.

8. THIRD-PARTY SERVICES

CobraSMM may use third-party services for functions such as:

Payment processing
Hosting
Website security
Analytics
API integrations
Customer communication
Technical infrastructure

Third-party providers may process information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of relevant third-party services when using their features.

9. API INFORMATION

If you use the CobraSMM API, technical information related to API requests may be processed for authentication, service delivery, security, monitoring, and troubleshooting.

API credentials should be kept confidential. You are responsible for protecting your API key and other authentication information.

10. INFORMATION SECURITY

CobraSMM takes reasonable measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, server, or internet-based transmission can be guaranteed to be completely secure.

Users should also take reasonable precautions to protect their account credentials and devices.

11. INFORMATION SHARING

CobraSMM may share or disclose information when reasonably necessary to:

Provide requested services
Process payments
Operate technical infrastructure
Prevent fraud or abuse
Protect the security of the platform
Respond to valid legal requests
Comply with applicable laws or regulations
Protect the rights, property, or safety of CobraSMM, users, or others

We do not intend to sell personal information simply for the purpose of selling user data.

12. DATA RETENTION

We may retain information for as long as reasonably necessary to:

Maintain user accounts
Process historical orders
Resolve disputes
Provide customer support
Maintain financial and transaction records
Prevent fraud and abuse
Meet legal or regulatory requirements
Maintain security and operational records

The retention period may vary depending on the type of information and the reason it was collected.

13. USER RIGHTS

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access, correction, or deletion of certain information.

If you would like to make a privacy-related request, contact CobraSMM through the available support channels on our website.

We may need to verify the request before taking action.

14. CHILDREN'S PRIVACY

CobraSMM is not intended for individuals who are not legally permitted to use online services under applicable laws.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

CobraSMM is not responsible for the privacy practices, content, security, or policies of third-party websites.

Users should review the privacy policies of external websites before providing them with personal information.

16. ACCOUNT SECURITY

You are responsible for protecting your CobraSMM username, password, API key, and other account credentials.

If you believe your account has been accessed without authorization, contact CobraSMM support as soon as possible.

CobraSMM is not responsible for unauthorized access resulting from compromised credentials, password sharing, or user negligence.

17. POLICY UPDATES

CobraSMM may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

Any updated version may be published on this page with a revised "Last Updated" date.

We encourage users to review this page periodically.

18. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact CobraSMM through the customer support channels available on our website.

19. ACCEPTANCE

By accessing or using CobraSMM, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of CobraSMM services.